Privacy Policy
Learn English
1. Information We Collect
We collect various types of information for different purposes to provide and improve our Service to you.
A. Personal Data (Information you provide directly)
This is information that can be used to identify you directly or indirectly. You may provide this when you register for an account, subscribe to a newsletter, purchase a course, or contact us.
-
Contact Information: Name, email address, phone number, and mailing address.
-
Account Information: Username, password, and your profile picture (if provided).
-
Payment Information: If you make a purchase, we collect payment information such as credit card details (which are typically processed by a secure third-party payment processor, not stored by us) and billing address.
-
Correspondence: Information you provide when you contact us for support, send us feedback, or participate in surveys.
-
Educational/Learning Data: Your language learning goals, progress, quiz results, practice data, and other information related to your use of the educational content.
B. Usage Data (Information collected automatically)
When you access the Service, we may automatically collect certain information about your device and activity.
-
Log Data: Internet Protocol (IP) address, browser type and version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
-
Device Data: Information about the device you use, such as its unique device IDs, operating system, and mobile network information.
-
Tracking Data & Cookies: We use cookies and similar tracking technologies (like beacons, tags, and scripts) to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the collected data for various purposes, including:
-
To Provide and Maintain the Service: To operate and deliver the content, lessons, and features you request.
-
To Manage Your Account: To manage your registration as a user of the Service and grant you access to different functionalities.
-
To Process Payments: To process your transactions and fulfill your orders.
-
To Improve the Service: To analyze usage and trends to enhance content, functionality, and user experience.
-
To Personalize Learning: To tailor our content, recommendations, and learning path to your skill level and progress.
-
To Communicate With You: To send you technical notices, updates, security alerts, and support messages.
-
Marketing and Promotions: To send you promotional materials about our products and services (you can opt-out at any time).
-
To Ensure Security: To detect, prevent, and address technical issues or fraudulent activities.
3. Sharing Your Information
We do not sell your Personal Data. We may share your information in the following situations:
-
With Service Providers: We may share your data with third-party vendors, consultants, and other service providers (e.g., website hosting, payment processors, email services, analytics providers) who perform services for us and require access to such information to do that work.
-
For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
-
For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
-
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
-
With Other Users (if applicable): If you use public forums, discussion boards, or profile features on our Service, any information you post may be visible to other users.
4. Data Security
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
6. Your Data Protection Rights (e.g., GDPR, CCPA, etc.)
Depending on your location, you may have the following rights regarding your Personal Data:
-
The Right to Access: The right to request copies of your Personal Data.
-
The Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
-
The Right to Erasure ('Right to be Forgotten'): The right to request that we erase your Personal Data, under certain conditions.
-
The Right to Restrict Processing: The right to request that we restrict the processing of your Personal Data, under certain conditions.
-
The Right to Object to Processing: The right to object to our processing of your Personal Data, under certain conditions.
-
The Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
%20(2).jpeg)
